Frequently Asked Questions

I'm getting pings in my updates channel

Stores that have items monitored (Either from hot or manually monitored) and don't have a store that for them, will go to the updates channel. to change that, set a channel or ban the domain

My banned keyword doesn't work

Banned keywords only work on webhooks, just add a webhook to the channel and Moonitor will auto-detect and use it.

I can't add a certain Shopify Item

Adding an old Shopify Link